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Virtual Assistants for E-Commerce and Websites, Powered by Generative AI

Offer your customers 24/7 support across all digital channels and gain valuable leads - fully automated based on the technology of ChatGPT by OpenAI.

The Challenge

Customer Service

In a world where 80% of customers demand immediate access to customer service, excellent service can make all the difference.

Issues such as extended waiting times, overwhelmed staff, and inadequate responses are no longer just inconveniences; they're reasons for customers to switch to your competitors.

Leverage the power of conversational AI and generative AI to transform your customer service into an automated, yet deeply engaging experience that not only meets but exceeds customer expectations.

The Solution

Automate up to 75% of customer communication

Deploy conversational AI to automate the majority of your customer interactions and experience rapid, measurable successes that can be tracked.

Boost efficiency and reduce costs

By leveraging intelligent AI, you reduce your cost per interaction and per ticket, thereby enhancing your efficiency.

24/7 available on all channels

Offer your customers an always-available service across all desired channels – 24 hours a day, 7 days a week, in any language.

Service AI chatbot example handling customer service

Automated service regardless of the volume of inquiries

Respond automatically to inquiries with Chatfleet AI, giving your service team more room to excel with top-notch advice. Benefit immediately from noticeable relief thanks to straightforward and efficient onboarding.

Receive your customized expert AI, based on your content

Increase efficiency and reduce the workload in 2nd-level support by receiving immediate, high-quality answers to your questions.

Expert AI chatbot example handling requests

Features

24/7 Availability

Our chatbots are naturally available around the clock and respond in seconds.

Knowledge Base

With Chatfleet AI, you can easily maintain your own documents and update your chatbot independently.

Simple Integration

Chatfleet can be easily integrated into your existing and future tools.

Multilingual

The AI can be trained in over 100+ languages and can respond in all these languages, making it usable worldwide.

GDPR Conformity

With our extensive experience and hosting within the EU, we stand for GDPR-compliant use of AI chatbots.

Real-time Analytics

Utilize the analytics dashboard to track the success of your chatbots and continuously evaluate their performance.

What our customers say about us

We are excited about the chatbot software and the excellent service. A tailor-made package perfectly suited to our requirements was provided to us. The user-friendly platform allows us to save a lot of time.